General FAQ

General FAQ

For question related to LEDs, please see here.

Paying for your desired LEDs and/or accessories could not be any easier. We accept all major Debit & Credit cards without charges. This includes Visa, MasterCard, Maestro and PayPal payments.

To give you peace of mind our site is protected with SSL, the online shopping industry standard. This is confirmed showing a ‘padlock’ image in front of the URL as well as the URL starting with ‘https://’. Furthermore, none of your payment details will ever be stored and used merely when paying for our goods.

If you have an abnormally large order, please contact us to discuss what it is you’d like to order in bulk.

We pride ourselves on offering affordable pricing against our competitors, should you find a product at a better price than ours, please get in contact with us so we can bid to give you a greater saving.

If you have a query regarding the stock of a product, get in touch with us so we can notify you of any changes or offer alternatives if time constraints are applicable.

Orders received by 3pm will be dispatched same day

Free delivery on all orders over £40

Std delivery Royal Mail 1st class post £2.99 + vat

DPD next day delivery £5.99 + vat

You have the right to cancel your order up to 14 days after delivery, returns are accepted up to 14 days after informing us of your right to cancel.

Returned goods must be in original packaging, unused and in a resaleable condition.

Please inform us of any faulty products, we reserve the right to test any faulty product prior to replacing.

Contact Information

If our FAQs have been unable to answer any questions or queries you have please contact us on:, call 01293 653 495 or use the form on our contact page.